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  • Last Ranking Update: 6 hours ago
  • Company

Company Rank

3,384

Country Rank

SR Score

82,120

SR Web

84,746

SR Social

32,228

Genesys is the market leader in omnichannel customer experience (CX) and contact center solutions in the cloud and on-premises.

Genesys� powers the world’s best customer experiences, across every channel, on-premise and in the cloud. Great business outcomes and lasting customer relationships begin at genesys.com.

1-888-436-3797

Website: https://www.genesys.com

Founded: January 01, 1990

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Genesys Competitors

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Startup Industry Description
8x8 Inc
- Secure, reliable cloud-based, enterprise-class business phone systems, unified communications and contact center solutions. - 8x8 is a leading provider of global cloud communic ...
Avaya
- Avaya provides business communications and collaboration systems, applications and services. - Avaya Engagement Solutions bring people together w ...
Cisco
- Cognitive Security is a technology company focused on applying artificial intelligence techniques to detect advanced cyber threats. - Cisco Systems is an American multinational corpora ...
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Genesys Funding

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Date Round Amount Investors
Jul 01, 2016 Private Equity $ 900,000,000
Jan 01, 2012 Venture Undisclosed amount

Genesys Acquisitions

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Date Acquired Amount
Feb 27, 2017
Silver Lining Solutions
Undisclosed amount
Aug 31, 2016
Genesys | Interactive Intelligence
$ 1,400,000,000
Dec 20, 2015
SpeechStorm
Undisclosed amount
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Genesys Products

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Product Stage Description
There are no products.

Genesys Team

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Person Role Period
Ruth Cernes Fagebaume
EMEA alliances (SIs and ISVs) director Unknown to Unknown
Alec Miloslavsky
Founder Unknown to Unknown
Greg Shenkman
Founder Unknown to Unknown
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Genesys News

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Date Title
Feb 28, 2017 silverliningsolutions.co.uk - Genesys Acquires Silver Lining Solutions
Genesys Acquires Silver Lining Solutions
Feb 28, 2017 PRNewswire All - Genesys Acquires Silver Lining Solutions to Enrich Workforce Optimization Product Offering
Genesys Acquires Silver Lining Solutions to Enrich Workforce Optimization Product Offering
Jan 20, 2014 genesys.com - Genesys Acquires Ventriloquist To Extend Cloud-Based Customer Experience Offerings
Genesys Acquires Ventriloquist To Extend Cloud-Based Customer Experience Offerings
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