AI + Automation SaaS platform to build a Chatbot
Motivated and inspired by the next era of AI + Automation, Workativ’s mission is to help customers “shift” to the next generation of automated and intelligent IT workplace support models, implement true digital transformation from...
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legacy workplace support model.
Our first product, Workativ Assistant, is a cognitive workplace automation SaaS suite designed to transform the way companies provide IT support to employees. To reduce helpdesk costs, Workativ Assistant helps companies purpose-build an efficient Virtual Assistant with out-of-the-box automation capabilities to help employees resolve repetitive issues and service requests autonomously without the need to contact Helpdesk.
Workativ Assistant fully automates a request, e.g. the onboarding new employee, creating and managing distribution lists, unlocking accounts, and much more. Because of a fully automated solution, the time on resolving issues and requests is drastically reduced, enabling more productivity for both employees and IT Help Desk teams.
Workativ Assistant provides:
- Call Deflection
- Conversational Self Service & IVR
- Automated Resolution
- 24/7 Availability
- Cost Reduction
Sign up now at Workativ.com