NeuQs Help Desk Software is fully web-based meaning deployment to your colleagues and clients is rapid.
We are dedicated to delivering the ultimate help-desk software experience.
The birth of NeuQs came about because we simply couldn’t find help-desk software that was suited to our needs. Then we thought, perhaps this maybe the cas...
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e for many companies out there? And this is why we have now further developed it for your company to use, so that we can help you help your customers.
Now, you’re probably asking what NeuQs is. Well, NeuQs is a fully functional help-desk software that is available on the cloud or as a downloadable version and it has been developed in Microsoft Silverlight, and it will give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it’s a robust and intuitive helpdesk that will improve your levels of service simply by working with it.
The core features of NeuQs are:
• Email integration for seamless updates and notifications
• Rapid entry of service requests via email, customer portal or quick form
• Prioritisation and escalation management by due date and user
• Event scheduling – meet your deadlines and manage your resources
• Message templates for customised email output
• Searchable knowledge base that grows with every call
• Full accountability and tracking – never lose sight of an issue
Now you’re probably wondering what the price is for this wonderful bit of kit?
Well, it’s available free* (it is actually free, doesn’t have any spy-ware or adverts popping up and doesn’t have a time restriction), so go on give it go. To use the cloud version, please visit www.neuqshelpdesk.com, and within seconds you’ll be using the NeuQs software.