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SR Score
91,593
SR Web
94,317
Customer support software and helpdesk solution
Freshdesk is a web 2.0 customer support software delivered as a service. Unlike software that is too simple to be really useful or expensive bloatware, Freshdesk is software done right - lots of features presented in a simple and
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Website: https://freshdesk.com
Founded: January 01, 2010
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Startup Ranking
updated the Legal Name, 7 years ago.
Startup Ranking
updated the State, 7 years ago.
Startup Ranking
updated the Tags, 8 years ago.
SR Traffic - Month
Freshdesk Competitors
Add Competitor| Startup | Industry | Description |
|---|---|---|
|
Software, Internet & Computer Services | Social Customer Service Software - Brand Embassy is an omnichannel cloud-based custom ... |
|
- | Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies. - Desk.com is the all-in-one customer support app fo ... |
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- | HappyFox is a developer of customer support and ticket management software. - HappyFox is a ridiculously easy, powerfully simple ... |
Freshdesk Acquisitions
Add Acquisition| Date | Acquired | Amount |
|---|---|---|
| Aug 29, 2017 |
|
Undisclosed amount |
| Jul 20, 2017 |
|
Undisclosed amount |
| Jan 04, 2017 |
|
Undisclosed amount |
Freshdesk Products
Add Product| Product | Stage | Description |
|---|---|---|
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Live | A cloud-based customer support software that lets you support customers across multiple channels - |
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Live | Integrated Email and Phone, User behavior tracking, Lead scoring and more, in one hassle-free CRM package. - Freshsales CRM, a product by Freshdesk aims at helping high-velocity sales teams to manage their entire sales process in a hass... |
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Live | A cloud-based IT service desk and IT service management solution that’s easy to set up and use, to simplify work across doma - Freshservice is a cloud-based it service desk and itsm solution with over 7500 customers worldwide. Designed using itil best pr... |
Freshdesk Team
Add Team Member| Person | Role | Period |
|---|---|---|
|
Founder & Chief Executive Officer | Oct 2010 to Present |
|
CTO | Oct 2010 to Present |
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Director, Technical Operations | Jan 2011 to Present |
Freshdesk News
Add News| Date | Title | |
|---|---|---|
| Jan 04, 2017 | TechCrunch - Freshdesk acquires data integration startup Pipemonk |
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| Nov 01, 2016 | TechCrunch - Freshdesk scores $55 million Series FÂ round |
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| Oct 20, 2016 | Mint (IN) - Industry - Freshdesk buys chat-bot firm Chatimity |
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