| Michelle Chen |
7 years ago |
Competitors |
|
|
| Michelle Chen |
7 years ago |
Tags |
- Customer Service
- Communication Service
- Artificial Intelligence
- Machine Learning
- SaaS
- Conversations
- Messaging
- Collaboration
- Information Services
- Information Technology
|
- Customer Service
- Communication Service
- Artificial Intelligence
- Machine Learning
- SaaS
- Conversations
- Messaging
- Information Services
- Information Technology
- Financial Technology
- Financial Services
- Customer Management
|
| Michelle Chen |
7 years ago |
Video URL |
https://www.youtube.com/watch?v=l25ILZNaOnk |
https://youtu.be/5ZE3qvBL7iw |
| Michelle Chen |
7 years ago |
Blog URL |
http://www.woveon.com/blog |
https://www.woveon.com/blog |
| Michelle Chen |
7 years ago |
Description |
These days, businesses are on social media, email, phone and webchat to make it more convenient for their customers to reach out to them. But for the business, that means extra hires, disjointed conversations, uncaptured customer insights, and missed opportunities because of conversation overload. Woveon fixes this. Woveon is a conversation inbox for all online and offline communication channels. It uses AI and machine learning technology to reply 24/7, prioritise the most valuable customers, and draw customer insights from warehoused conversations. |
Woveon is an enterprise conversation management software. By prioritizing customer inquiries with artificial intelligence and automating aspects such as complaint investigation and analysis, Woveon enables companies to strategically interact with customers and engage in effective courses of response. The technology pulls in conversations from any number of customer touchpoints like social, sms and livechat, and integrates with existing customer data systems such as CRMs, sales, marketing and legacy systems. The combined conversational, transactional and behavioral data is used to produce suggested responses and workflows to help resolve customer issues in real time. Through integrated channels and customer systems, businesses using Woveon are able to provide unique tailored experiences, allowing them to orchestrate seamless journeys through conversation. |
| Michelle Chen |
7 years ago |
Phrase |
Scale Customer Service with smart conversation |
Enterprise conversation management software |
| Michelle Chen |
7 years ago |
State |
Pennsylvania |
New York |
| Startup Ranking |
8 years ago |
Tags |
- Customer Service
- Communication Service
- Artificial Intelligence
- Machine Learning
- SaaS
- Conversations
|
- Customer Service
- Communication Service
- Artificial Intelligence
- Machine Learning
- SaaS
- Conversations
- Messaging
- Collaboration
- Information Services
- Information Technology
|
| Startup Ranking |
8 years ago |
LinkedIn |
|
woveon |
| Startup Ranking |
8 years ago |
Logo |
 |
 |
| Startup Ranking |
8 years ago |
LinkedIn |
in/adamrawot |
|
| Startup Ranking |
8 years ago |
Phrase |
Scale Customer Service with intelligent conversati |
Scale Customer Service with smart conversation |
| Startup Ranking |
8 years ago |
LinkedIn |
12952775 |
in/adamrawot |
| Michelle Chen |
8 years ago |
Competitors |
|
|
| Michelle Chen |
8 years ago |
CrunchBase |
|
woveon |
| Michelle Chen |
8 years ago |
AngelList |
|
woveon |
| Michelle Chen |
8 years ago |
LinkedIn |
12952775/admin |
12952775 |
| Michelle Chen |
8 years ago |
Twitter |
woveonsoftware |
woveon |
| Michelle Chen |
8 years ago |
Phrase |
Intelligent Communication Software to Scale CX |
Scale Customer Service with intelligent conversati |
| Michelle Chen |
8 years ago |
State Status |
Unknown |
Private Beta |
| Michelle Chen |
8 years ago |
Video URL |
|
https://www.youtube.com/watch?v=l25ILZNaOnk |
| Michelle Chen |
8 years ago |
Logo |
|
|
| Michelle Chen |
8 years ago |
Blog URL |
|
http://www.woveon.com/blog |
| Michelle Chen |
8 years ago |
Employees Number |
|
1 - 5 |
| Michelle Chen |
8 years ago |
Tags |
|
- Customer Service
- Communication Service
- Artificial Intelligence
- Machine Learning
- SaaS
- Conversations
|
| Michelle Chen |
8 years ago |
Competitors |
|
|
| Michelle Chen |
8 years ago |
URL |
|
www.woveon.com |
| Michelle Chen |
8 years ago |
State |
|
Pennsylvania |
| Michelle Chen |
8 years ago |
Type |
|
Startup |
| Michelle Chen |
8 years ago |
Business Type |
|
B2B (Business to Business) |
| Michelle Chen |
8 years ago |
Industry |
|
Software, Internet & Computer Services |
| Michelle Chen |
8 years ago |
State Status |
|
Unknown |
| Michelle Chen |
8 years ago |
Name |
|
Woveon |
| Michelle Chen |
8 years ago |
Legal Name |
|
Woveon |
| Michelle Chen |
8 years ago |
Phrase |
|
Intelligent Communication Software to Scale CX |
| Michelle Chen |
8 years ago |
Description |
|
These days, businesses are on social media, email, phone and webchat to make it more convenient for their customers to reach out to them. But for the business, that means extra hires, disjointed conversations, uncaptured customer insights, and missed opportunities because of conversation overload. Woveon fixes this. Woveon is a conversation inbox for all online and offline communication channels. It uses AI and machine learning technology to reply 24/7, prioritise the most valuable customers, and draw customer insights from warehoused conversations. |
| Michelle Chen |
8 years ago |
Date Founded |
|
2016-08-08 |
| Michelle Chen |
8 years ago |
Country |
|
United States |
| Michelle Chen |
8 years ago |
Facebook |
|
woveon |
| Michelle Chen |
8 years ago |
Twitter |
|
woveonsoftware |
| Michelle Chen |
8 years ago |
LinkedIn |
|
12952775/admin |
| Michelle Chen |
8 years ago |
Contact E-mail |
|
[email protected] |
