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Company Rank

225

SR Score

88,348

SR Web

91,246

SR Social

62,270

Zendesk

Customer Service Software & Support Ticket System

Zendesk is the leading cloud-based customer service software solution with over 30,000 customers worldwide. Learn more to lower costs, raise productivity, and increase customer satisfaction.

Founded: October 05, 2007

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Zendesk Competitors

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Startup Industry Description
Brand Embassy
Software, Internet & Computer Services Social Customer Service Software - Brand Embassy is an omnichannel cloud-based custom ...
Desk.com
- Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies. - Desk.com is the all-in-one customer support app fo ...
Deskero by Nabra
- Customer service management software - Simple, flexible and social-aware software to take ...
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Zendesk Funding

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Date Round Amount Investors
May 15, 2014 Venture Undisclosed amount
Sep 12, 2012 Series D $ 60,000,000
Dec 07, 2010 Series C $ 19,000,000
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Zendesk Acquisitions

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Date Acquired Amount
May 04, 2017
Outbound.io
Unknown
Oct 13, 2015
BIME Analytics
$ 45,000,000
Apr 10, 2014
Zopim
Unknown
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Zendesk Products

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Product Status Description
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Zendesk Team

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Person Role Period
Mikkel Svane
Founder & CEO Aug 2007 to Present
Christoph Janz
Investor & Advisor May 2008 to Present
Jeremiah Currier
Technical Architect Nov 2012 to Present
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Zendesk News

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Date Title
May 04, 2017 Venture Beat - Zendesk acquires Outbound.io to help companies proactively approach customers
Zendesk acquires Outbound.io to help companies proactively approach customers
Mar 22, 2017 TechCrunch - Zendesk is also partnering with startup megacampus Station F
Zendesk is also partnering with startup megacampus Station F
Feb 06, 2017 TechCrunch - Zendesk plans to join tech industry amicus brief opposing Trump’s immigration order
Zendesk plans to join tech industry amicus brief opposing Trump’s immigration order
Oct 26, 2016 TechCrunch - Zendesk expands beyond the help desk
Zendesk expands beyond the help desk
Jul 13, 2016 TechCrunch - Zendesk’s “Automatic Answers” taps machine learning, AI to generate bot-style email responses
Zendesk’s “Automatic Answers” taps machine learning, AI to generate bot-style email responses
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Zendesk Statistics

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