Motivated and inspired by the next era of AI + Automation, Workativ’s mission is to help customers “shift” to the next generation of automated and intelligent IT workplace support models, implement true digital transformation from...
See More legacy workplace support model.
Our first product, Workativ Assistant, is a cognitive workplace automation SaaS suite designed to transform the way companies provide IT support to employees. To reduce helpdesk costs, Workativ Assistant helps companies purpose-build an efficient Virtual Assistant with out-of-the-box automation capabilities to help employees resolve repetitive issues and service requests autonomously without the need to contact Helpdesk.
Workativ Assistant fully automates a request, e.g. the onboarding new employee, creating and managing distribution lists, unlocking accounts, and much more. Because of a fully automated solution, the time on resolving issues and requests is drastically reduced, enabling more productivity for both employees and IT Help Desk teams.
Workativ Assistant provides:
- Call Deflection
- Conversational Self Service & IVR
- Automated Resolution
- 24/7 Availability
- Cost Reduction
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Founded: September 19, 2019