Resolve Systems accelerates incident resolution in Network and IT Ops through prescribed guidance, decision trees and automation.
Resolve Systems is designed for accelerating all resolution procedures - both those that can be ful...
See More ly automated, and those that require human touch for completion. The award-winning software uses the productive power of process automation across all resolution processes by integrating content directly into each guided procedure. By enabling resolution procedures to be shifted down to lower level support staff, enterprise IT and Network Operations organizations are able to realize cost savings of up to 200 percent within months of deployment, with or without process initiatives in place.
Founded: January 01, 2008