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Freshdesk

Customer support software and helpdesk solution

Freshdesk is a web 2.0 customer support software delivered as a service. Unlike software that is too simple to be really useful or expensive bloatware, Freshdesk is software done right - lots of features presented in a simple and ...
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Founded: January 01, 2010

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Last Updates: See All
Startup Ranking updated the State, 88 days ago.
Startup Ranking updated the Legal Name, 88 days ago.
Startup Ranking updated the Employees Number, 700 days ago.

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Freshdesk Competitors

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Startup Industry Description
Brand Embassy
Software, Internet & Computer Services Social Customer Service Software - Brand Embassy is an omnichannel cloud-based custom ...
Desk.com
- Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies. - Desk.com is the all-in-one customer support app fo ...
Happyfox
- HappyFox is a developer of customer support and ticket management software. - HappyFox is a ridiculously easy, powerfully simple ...
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Freshdesk Funding

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Date Round Amount Investors
Nov 01, 2016 Series F $ 55,000,000
Apr 20, 2015 Series E $ 50,000,000
Jun 12, 2014 Series D $ 31,000,000
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Freshdesk Acquisitions

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Date Acquired Amount
Aug 29, 2017
Zarget
Unknown
Jul 20, 2017
JoeHukum
Unknown
Jan 04, 2017
Pipemonk (Formerly ZapStitch)
Unknown
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Freshdesk Products

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Product Status Description
Freshdesk
Live A cloud-based customer support software that lets you support customers across multiple channels
Freshsales
Live Integrated Email and Phone, User behavior tracking, Lead scoring and more, in one hassle-free CRM package.
Freshservice
Live A cloud-based IT service desk and IT service management solution that’s easy to set up and use, to simplify work across doma
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Freshdesk Team

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Person Role Period
Girish Mathrubootham
Founder & Chief Executive Officer Oct 2010 to Present
Shan Krishnasamy
CTO Oct 2010 to Present
Kiran Darisi
Director, Technical Operations Jan 2011 to Present
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Freshdesk News

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Date Title
Jan 04, 2017 TechCrunch - Freshdesk acquires data integration startup Pipemonk
Freshdesk acquires data integration startup Pipemonk
Nov 01, 2016 TechCrunch - Freshdesk scores $55 million Series F round
Freshdesk scores $55 million Series F round
Oct 20, 2016 Mint (IN) - Industry - Freshdesk buys chat-bot firm Chatimity
Freshdesk buys chat-bot firm Chatimity
Oct 18, 2016 Venture Beat - Freshdesk acquires Chatimity to make enterprise bots
Freshdesk acquires Chatimity to make enterprise bots
Oct 18, 2016 Business Standard (India) - Freshdesk buys ex-Google execs' AI-based social chat platform Chatimity
Freshdesk buys ex-Google execs' AI-based social chat platform Chatimity
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